Privacy policy

This policy informs you about how we collect and process your personal data when you use our website gjv.fr.

For Gilbert James Voyages, protecting your personal data is essential.

1. WHO ARE WE?

Company name: Gilbert James Voyages
Registered office: ZI Grand Marais, Impasse des Marais, 94000 Créteil, France
SIRET: 512 793 936 00034
Publication manager: Sinan Selçuk

We operate the website gjv.fr and are responsible for processing your personal data collected through this site.

2. WHAT DATA DO WE COLLECT?

2.1. Contact form

When you request a quote through our form:

Data collected:

• First and last name
• Company (optional)
• Email
• Phone number
• Type of service requested
• Number of passengers
• Desired date
• Description of your transport project

Purpose: To respond to your quote request

Legal basis: Your consent when submitting the form

Retention: 3 years from your last contact

2.2. Contact by email

If you write to us directly at contact@gjv.fr or rh@gjv.fr (for job applications), we collect the information you voluntarily provide.

Retention: 3 years for customer requests, 2 years for job applications

2.3. Navigation cookies

Essential cookies (WordPress):

• Necessary for the website to function
• Cannot be disabled
• Do not collect any personally identifiable data

Google Analytics:

• Anonymous analysis of site usage (pages visited, visit duration)
• Helps us improve the site
• Anonymized data (anonymized IP)

3. WHO HAS ACCESS TO YOUR DATA?

Your data is only accessible by:

• Gilbert James Voyages teams (sales department)
• Our web hosting provider (technical storage)
• Google Analytics (anonymized navigation data only)

We do not sell or rent your data to third parties.

4. YOUR RIGHTS

You have the following rights:

• Right of access: view your data
• Right to rectification: correct your data
• Right to erasure: request deletion of your data
• Right to object: object to processing
• Right to portability: retrieve your data in a structured format

To exercise your rights:

Email: contact@gjv.fr

You can also file a complaint with the CNIL (French Data Protection Authority) at www.cnil.fr.

5. COOKIES – HOW TO MANAGE THEM?

Browser settings

You can configure your browser to accept or refuse cookies:

• Chrome: Settings > Privacy and security > Cookies
• Firefox: Settings > Privacy and security > Cookies
• Safari: Preferences > Privacy > Cookies
• Edge: Settings > Cookies and site permissions

Disable Google Analytics

To specifically disable Google Analytics:
👉 Install the opt-out add-on: https://tools.google.com/dlpage/gaoptout

Note: Disabling essential cookies may prevent the site from functioning properly.

6. SECURITY

We implement security measures to protect your data:

• HTTPS encryption of all communications
• Secure hosting
• Restricted access to personal data
• Regular backups

7. DATA TRANSFERS

Your data is primarily hosted in the European Union.

Google Analytics may result in transfers to the United States, governed by appropriate safeguards in accordance with GDPR.

8. MODIFICATIONS

We may modify this policy at any time and as necessary, in order to comply with various data protection regulations.

Last update: January 05, 2026